Woman: do you have anything for this burn on my face?
Me: sure I'll give you savlon an antiseptic cream. That will help with burns.
Woman: no I want something that's really good.
Me: have you used this already?
Woman: no I haven't used this before.
Me: how do you know it's not good?
Woman: I don't want just any cream. I want something for burns.
Me: this is not just any cream. It's an antiseptic cream which you use for burns.
Woman: are you sure?
Me: did you have some cream in mind then if you don't want this one?
Woman: no I jsut want a good one.
Me: savlon is a good cream but you don't want it. There's these other ones here you can use: betadine, medicream, solugel etc.....I'll leave you to it to have a browse then.... Just call me if you need further assistance .
What a waste of my time. Comes to me for advice then don't like my recommendation even though she hasn't used it before and she doesn't have a cream in mind. She can look at it herself and Google which cream to use.