Man: I gave it yesterday! Look properly!
Me: Hold on who did you give it to, I'm still looking.
Man: I don't know! It's there, it's there!
Me: Ok found it.
Man: See! You didn't look properly.
Still shouting ...
Me: Ok relax. I found it.
Man: Hurry up, I'm in a hurry!
Still shouting.
Me: Say it again, and I'm gonna do it even more slower (under my breath)
Man: Hurry up!!
Still shouting.
At this stage, I'm already pissed off so I'm dispensing the script pretty slowly. Like very slowly. Typing one letter with my index finger one at a time and then deleting it, logging out of the system and do it again. Checked my Facebook for a bit too.
He stands there waiting with an angry look on his face. I ignore him.
When I felt the time was right, I dispense the script, scanned the meds and proceeded to charge him at the till.
Him: You know its morning and sometimes you gotta be nice to sick people.
Me: Doesn't mean you can go and shout at people like that.
Him: What DID YOU JUST SAY?
Me: I don't like people who SHOUT at me.
Him: You are very rude. (throws a $20 dollar note at me) . As a lady, you should act like a lady and be gentle and nice. You are not very nice.
Me: No you are very rude. You are not a gentleman. You don't shout at women like this. Be a man. (pointing at him with my index finger).
I put the change on the table and walk off. Had enough already.
Him: Don't put money like this. You need to put the money in my hand!
Me: Don't throw money at me then.
He was fuming.
Dude, this is not your home and I am not your nationality and I don't abide by your cultural thinking/etiquette of women beneath men. You don't come into my pharmacy and start being rude expecting me being nice to you. I stand up to anyone who is rude and you are no exception. There's a fine line and you've stepped over it. Don't care if you're a customer or not. Being sick doesn't mean it's acceptable to vent and treat strangers in a way you don't want to be treated. Especially when you made that comment about how women are suppose to be, shows you are an egotistic dominating demanding male. I don't care how you treat your women at home. You're not gonna get that treatment out in the real world mate.
Wow.. this upsets me for you, and it reminds me of similar encounters I had. I'm middle eastern in background, and working in Bankstown you would have middle eastern men act very arrogant like this towards me.
ReplyDeleteReading your stories, I would have zero tolerance for this bs. If that man started shouting in that first instance, I would have told him to leave, or found his script and hand it back. The money he spends is not worth the disrespect to yourself, or to our profession.
While I'm not in community anymore, I miss the funny customer stories (like your Nexium at dinner story, LOL - some people!!) However I forgot about all the assholes that come in with a weird agenda and just want a nurturing figure to listen and temper them down. Don't put up with that sh*t, its not worth your sanity.
Peace