Medicare must subsidise Waxsol

A pensioner walks into the pharmacy and asked me to get him Waxsol.

I grab it off the shelf and give it to him.

Him: How much is this?
Me: About $11. Its not covered on Medicare or pension card.
Him: I'm a pensioner!
Me: Yes I know. Unfortunately that's not covered.
Him: Well let me ask you something. This is a medicine. Why is it not covered?
Me: A lot of things are not covered on Medicare. A lot of products, non-prescription items are not subsidised.
Him: Well I got a lot of wax in my ears, and I find it ridiculous why its not covered on my pension card. It SHOULD be covered.
Me: Yeh I know but I don't make the rules.
Him: I'm going to complain coz I think all medicines should be covered.


I could go on for ages and explain to him why that's not a good idea but I couldn't be bothered.

Me: Yeh just call Medicare and put in a suggestion. I can't change anything.


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Honestly, its only $11. Ear wax is not something you have all the time. You will not be using it everyday. Pensioners price is $5.90. so are you saying that paying that extra $5 is TOO MUCH for you? $5 for something you can use for the whole year. I think that's a bargain.

And why should Medicare change the whole system just because you got WAX in your ears?

And there's no use telling me what you think should be or shouldn't be on the system coz I'm just the pharmacist, I'm not the health minister.

And you think ALL medications should be covered? Our health care system and economy will collapse. Wouldn't even afford to give you a pensioners allowance.

Viagra man

A man comes into the pharmacy today to buy Viagra..... The script was for 12 tablets, which is quite expensive.

I asked him how many tablets he wanted to buy today. Called his name, and this drunk dude walks to the counter.

Him: "Yeh I want ALL of them."

Me: "All 12 tablets is about $200."

Him: "Oh I've only got here $50, $100, $150. $150 - give me $150 worth because I'm gonna need heaps of it. I'm gonna be a busy man."

Me: "Ok you can get 8 tablets. That will be just under $150."

Him: "Yeh 8 tablets is ok. You know I need to get my thing up." (points to male body part and flicks his fingers).

So I dispense the script and give him his tablets, then suddenly he sticks out his hand wanting to thank me for helping him.

Me: "Oh that's ok. Thank you. Please pay at the front counter."

And I quickly walk away before he gets a chance to grab my hand......


Didn't want to shake his hand. Not sure what it's been touching!!!!

Dr Clueless thinks Lipex is Atorvastatin. Its actually Simvastatin!

A customer walks into the pharmacy with a few scripts. 

She gives me a list of her medications which she's been taking. Basically she's a tourist from New Zealand. And she saw this doctor for a script. 

On the list she has 
"atorvastatin 10mg" 

But on the scripts she didn't have any atorvastatin 10mg. Instead she had "lipex 10mg". Active ingredient of Lipex is simvastatin. 

Doesn't make sense coz Atorvastatin is better than Simvastatin in terms of efficacy and side effects profile so why would a dr switch a patient stabilised on atorvastatin to simvastatin?
Called the doctor did she mean Lipitor (atorvastatin)? 

Pharmacist: Patient has a list that says atorvastatin 10mg, but you've written lipex 10mg.
Dr: Yeh i just wrote whatever she had on that list. 
Pharmacist. Lipex is simvastatin. If you want atorvastatin then that's Lipitor. Did you mean Lipitor?
Dr: Yeh just whatever's on that list. Just change it to Lipitor then. 
Pharmacist: ok thanks.


Dr tries to brush it off. But all the pharmacists at the pharmacy spent the next 15min laughing about this clueless doctor coz we know she thinks the active ingredient of Lipex is atorvastatin LOL ..... LMAO 

Go back to med school man!!!! 

Cellcept - phone approval required

Doctor forgot to call Department of Health to get phone approval for Cellcept. We call her the first time to let her know, the second time was 3 weeks later.... she still hasn't gotten around to write out a new script...

3 months later, the patient walks into the pharmacy with a new script. He says this is a new one coz the old one had a problem with it. I look at the script.

Guess what.

The phone approval number was BLANK. AGAIN.

I don't get it. We spoke to the doctor personally on 2 previous occasions to fix up the mistake. She hasn't done it. So when the patient went to get a new script, she didn't even bother looking at the script. All she did was press re-reprint on her computer and out the script came.... 

Told the patient, we already told the doctor to fix her mistake, but she still hasn't fix the mistake. Go back and tell the doctor to call to get phone approval first. 


Lazy doctor. She doesn't open her eyes when she's writing out scripts. Picked up so many mistakes from her. 

I already wasted my time to call you. Go fix it up yourself and pls make the effort to pick up the phone and get phone approval. Not every script is just reprint. Your job is not always just 'press reprint'. 

So much time on your hands. You had 3 months to do it. Still haven't done it yet. 

Mind you. She is NOT a busy doctor. All the doctors are always fully booked out. But her, patients only see her if they are a)walk-ins or b)can't be bothered waiting for the other doctors.

I mean, if i had a problem, I wouldn't waste my time seeing her. She's clueless, she writes the wrong medicine and instructions all the time. 

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Same rant. Different form. (did this rant on another day lol) 

OMG, was the doctor day-dreaming again? She just presses the print button and don't even bother looking at it. Did she listen to us when we called her up the last 2 times?!?!?!? 

Useless and waste of time.

I told the patient he needs to go back to see the doctor coz the doctor hasn't done jack-all. Highlighted the part she needs to fill out.

Farout, a dr is not just sit in your room and press the reprint button. Make the effort and call  the Department of Health for approval!!!!! 

I know i would never see this doctor. She's clueless and she's known for that. All the pharmacists here at work just snicker when we see a script from her, seeing what mistake she's made this time. 

She's not very popular either. Her appointment book is never full. She only seems to see walk-ins coz she's crap and noone wants to see her. I saw her once. Thought I wasted my time doing that. Just sat there talked for 2 min and then swiped my Medicare Card. Never again man. 

Turkish customer who don't know Western Culture/Etiquette

Great start to the morning....

So I was doing a transaction for customer A at the counter, but then 3 other customers come into the store and stand around the counter waiting to be served. Some ppl have no etiquette, if you see someone at the counter, paying money and asking for medical advice, stand aside. Don't stand smack bang in the middle or next to him and listen to our conversation. 

Anyway, when customer A leaves, I see customer B, C and D standing around. Both B and C were next to each other at the counter. I didn't know who was first so I asked before serving

Me: "Sorry who's next?"

Customer B: My money is on the counter, of course its me!!! (looks angry)

Customer C: Dunno, probably her.

Me: Ok 

Customer B: Of course its me. I'm here first.

Me: I was only asking who's first. I don't know why you are so angry.

Customer B: Didn't you see me standing here??

Me: No I didn't notice because I was serving another customer. Look I'm only trying to help. (me rolls my eyes)

Customer B starts to say @#$#$@$@% in her language (Turkish) to Customer C and Customer C reluctantly nods. And Customer D overheard and started to says stuff (sounds like defending me). 

Me: So you're first right. Fine. Sign there.

Customer B signs and pays and says stuff in her language and walks off.

I serve Customer C and apologised for the situation. 

I serve Customer D and he tells me what she said in Turkish:

"She said you treat her like shit all the time, but don't worry about her, don't let her ruin your day."

Me: "I don't even know who she is! Anyway, if you call asking a simple question is treating her bad, then there's something wrong with her. I won't let her ruin my day, she's just a little nobody."

We both laugh.....

Stupid racist old lady. In western culture, people line up to save confusion. But in your culture, you stand around like you're king shit, of course retailers will ask who's next. Don't chuck your money on the table when I'm serving another customer. Wait til that customer finishes. Oh and please stand aside. 

I don't get it. If i don't ask, and I serve the wrong customer, you're gonna complain you're first.
If I ask before serving, you still complain..... Maybe there should be a third option i.e. don't serve you at all and not do your business. 

Latanoprost no script

A man comes in with an empty bottle of latanoprost eye drops which he got from overseas. 

Man: "Do you have this?"

Me: "Yes we do. But you need a prescription from the doctor first."

Man: "I can't. I'm booked in for an appointment to see him in 3 weeks. I got no more eye drops left."

Me: "Ok. Well, then you have to ask the receptionist to see him earlier because you got no eye drops left." 

Man: "You know the specialist down the road?"

Me: "Yes?"

Man: "Yeh the thing is, I'm seeing him in 3 weeks. I need it urgently."

Me: "Ok then the other thing you can do is get a script from your family doctor."

Man: "Ok where's that?"

Me: "I don't know. Where ever your family doctor is." 

Man: "Yeh he's up the road too. What should i do?"

Me: "Ok. What you need to do is, go there and see your family doctor and tell him you need these eye drops urgently and you cant see the specialist for another 3 weeks and tell him to write you a script so you can get it." 

Man: Oh. So I must get a script form the doctor? You can't just give me? Please......"

Me: "Yes a script from the doctor is the only way." 

Why do I find myself repeating over and over again? And how am I suppose to know where or who your family doctor is?