Biaxsig lady

Elderly people just need to calm down sometimes. An old ethnic lady comes in with a script from for Biaxsig 150mg. 

After I dispense it, she takes out an old packaging of Biaxsig 300mg from her bag and starts comparing to the Biaxsig 150mg. She looks at it, glares at me and throws the packet of 150mg back at me and starts yelling in her language. 

I got some help from other customers who spoke her language and it turns out she wants the 300mg but she thinks I gave her the wrong one. Contacted the doctor (who tells me he thinks she's a nutcase anyway) to change it to 300mg. She's still yelling, complaining about me until someone told her it's because the doctor wrote 150mg then she stopped and started to complain about the doctor. 

Ok fine so problem solved. I dispense the 300mg. She opens the box. The printing on the blister pack is now black instead of blue which she got before. She yells again. Oh dear. She asks me why is it black and not blue. I said - the company changed their packaging which I have no control over. But the words and milligrams are all the same. In the end she didn't want it because she thinks its different. 


I should've got a texta and coloured it first ...