My assistant refers me to help a customer who's son has peeling skin.
The man's son's hands have been peeling. I asked if it was bleeding, red or itchy. The man says no - just peeling skin. I recommended him Dermeze Thickened Cream and then if it starts to flare up or worsen with those above mentioned symptoms, then come back and I'll give him a cortisone cream.
Man: I don't want this Dermeze. I want some medicated cream. Don't you have any?
Me: Well it doesn't seem like its that bad and its not red or itchy, so I don't think your son needs cortisone cream yet.
Man: Well..... can't I get cortisone cream now instead?
Me: I think Dermeze would be most suitable for your son.
Man: I want cortisone.
Me: You told me the symptoms and its not that bad. He doesn't need cortisone yet.
Man: Well how am I suppose to know if its bad or not? I'm not a doctor!
Me: I'm the pharmacist and based on what you told me, all he needs is Dermeze.
Man: Final question. Are you going to give me cortisone or not?
Me: No
Man: Fine that's all i need to know.
Me: Thank you and good bye.
What's the point of asking a pharmacist for an opinion if you like playing doctor when you know you're not a doctor?
Arrogant man.
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