Saturday, 10 January 2015

Walking boot for fractures

A man walks into the pharmacy talking on his phone. He doesn't hang up on the phone and instead asks me if we sell those walking boots for fractured foot. 

Me: No we don't sell them. 

He's still talking on the phone and he doesn't answer me ... talking and laughing. Rude as he was already when he walked into the store, I answered his question and whether or not he heard it that's his problem. So I walk away to serve other customers. 

When he hangs up on his phone, he sticks his head to find me and he yells out 'excuse me'.... Excuse me what, I'm serving another customer. Hold up mate. So I just looked at him and continued to talk to my other customer before attending to him.

Me: Yes?
Him: I just wanted to know if you sell those boots for fractured foot.
Me: (thinking in my head I already answered you) Well I already told you, we don't sell it. You can try a specialist clinic, hospital or physio for those kind of items. 
Him: Oh so you don't have it?
Me: No we don't.
Him: Do you know where I can find it then?
Me: As I said, you can try a specialist clinic, hospital or physio. 
Him: I went to the doctor and they told me that you might have it here. Do you have it?
Me: I already said we don't keep it and we can't order it in for you either.
Him: Oh ok, well I really need it so can you tell me another place that I can get it from?
Me: There's a physio in the medical centre across the road if you want to ask them. I'm really not sure. 
Him: Oh do you think the hospital might have it then?
Me: You can try calling them. I'm not sure. 
Him: So you can't order it for me?
Me: NO. 

-------------

Sigh..... First he was already rude by trying to talk to me whilst on a call. And then my first sentence already answered all your subsequent questions. Why does he keep on asking the same questions over and over again and asking me to repeat the same thing over and over again.

It's like people either don't listen or don't believe what I say. Makes simple things rather complicated. 

No comments:

Post a Comment