Lady buys a wrinkle filler for her face. Her daughter reads the packet and realises its to be used as a makeup base NOT as a moisturiser skin care. She wants to exchange it for Loreal anti-wrinkle cream.
I open the packet and find there's remnants of the cream stuck on the tip. Obviously been used. I asked her, can't refund if you used it.
She: No no no I didn't use it. I only squeezed a little bit out to try and then i realised its wrong. I didn't use it.
Me: You just said you squeezed it out that means you've used it.
She: No no. Just a little bit!
Me: A little bit is still something. Do you want to buy something that someone else has used to test before?
She: Please its the wrong one. I didn't know English. Please change for me.
Me: You gotta speak to the manager then.
My boss eventually decided to exchange for her coz she was whinging.
Ridiculous though.
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