Saturday, 25 May 2013

Time to dispense prescriptions and medicines

Busy day. Had to dispense 6 medicines for a customer. She stood there and saw one after one customer get their medications before her, and she started to get frustrated....

She: WHY SO LONG!!!?!?!?! Everyone's getting their medicine before me.

And then her buzzer starts beeping, coz I just finished dispensing her medications. I look at her and ignore her antics and proceeded to act normal.

She looks at me to find other reasons to complain: "Where are all my medicines!!??!"

I calmly said: "They're right here. I just need you to sign these papers."

Calm down and stop whinging. People need to realise when they get their prescriptions dispensed at a pharmacy, 6 medicines does not take the same amount of time to be dispensed as 1 medicine. They also need to realise there is not just one pharmacist working, there are several pharmacists and we go by a queue system. So if you are the unlucky one and you get a slow pharmacist, their your script will take longer. But there are some pharmacists who can touch type and do it within 5 seconds, and you'll get your script within seconds. Depends on luck I guess.

2 comments:

  1. Ah, you must work at a discount chemist. Discount chemists get all the jerk customers. Srsly, hate working at those pharmacies.

    ReplyDelete
  2. Ah, you must work at a discount chemist. Discount chemists get all the jerk customers. Srsly, hate working at those pharmacies.

    ReplyDelete