I want Lansoprazole!

A weirdo lady came into the pharmacy yesterday. She was a bit reluctant to give us her Medicare and pension card coz she thinks its a 'breach of privacy'. Pay the full price then if you don't give us your card! 

Anyway, script said Lansoprazole Tabs 30mg. Dr didn't specify a brand so we gave her our preferred generic brand Zopral ODT 30mg Tabs. 

She was so angry when she saw the box.

She: No!!! This is not Lansoprazole! Give me Lansoprazole!

Pharmacist: But this is lansoprazole. Lansoprazole is just the ingredient name. There are a lot of brands on the market. 

She: No I don't care. You must give me what the doctor writes on the prescription! 

Pharm: This is what the dr wrote on the prescription. See it says here Lansoprazole (points to ingredient name on box)

Lady refuses to look.

She: Yeh I know. I want the one that says Lansoprazole! 

Pharm: (decides to show her the brands we have, including Zoton the originator brand) Is it this one? 

She: No! I want Lansoprazole! It says Lansoprazole! You just don't get it. 

Pharmacy manager intervenes. 

He: She gave you the write one. Lansoprazole is just the ingredient, not a brand name. If you look on the box here, that's what it says - lansoprazole.

Lady again refuses to look.

She: Give me back my script! You guys don't know what you are doing and not being helpful at all.

Manager: well we are. We all are here trying to explain to you, but you're refusing to listen the pharmacists who know what they're doing and you don't even want to look at the box. We can't help you, you're refusing to be helped and you're just beyond help. 

LOL We all cracked up laughing!

She: You all are dumb! I'm taking my script elsewhere. 

We laughed even louder as she walked out because she was being such an idiot.