Lady overly worried by a simple small rash

A lady comes in with a script from the doctor for Elocon Cream. Before I start dispensing, she asks me all these questions about the cream:
"Is it for 'broken capillaries' 
"Will it work?"
"What's the strongest cream you have to treat the same thing?"
"What else can you use for pigmentation?" 

I write down hydroquinone for her. She asks me: "What strength does it come in?"

Me: "The doctor decides the strength suitable for you and then writes a script before we make it into a cream. Its tailor made."

"What does it do?"

"Its a peeling agent for pigmentation and blemishes?"

"So it will help with this?" and then she proceeds to point to her face or nose area where a small rash is there...... 

Me: "That's just a rash. Dermatitis. That's not pigmentation."

She: "Its not?

Me: "No its not. Pigmentation is different to a rash. They're not the same."

She: "So you think the doctor won't prescribe me hydroquinone?"

Me: "No why would they? Its not pigmentation. Its just a rash. So his prescribed you Elocon cream which is for rashes. Use a thin layer and it will go away in a few days. You've got the right cream ok?" 


She seemed so worried. And she thinks its pigmentation. Its not! Just get over it. Its just a rash, cortisone cream will help, though I think Elocon may be a bit strong for the face.