I want the ORIGINAL brand

A man comes in with a script for his son. The doctor had written Alphamox 250mg/5mL. So prepared the syrup and we dispensed it. Afterwards, the man asked us if this was the 'original' brand.

Pharmacist: Yes this is the brand that the doctor has prescribed for you (show him the script).

Him: No I want to know if this is the generic brand or the original brand.

Pharmacist: This is the Alphapharm brand which is what the dr prescribed.

Him: No I don't want Alphapharm. I want the original brand!

Pharmacist: They're all the same. We just gave you what the doctor wrote. 

Him: Listen to me. You can't do this. You HAVE to ask the patient if they want the original or generic brand. Every chemist does that. I'm not happy that you didn't.

Pharmacist: Well we usually just dispense the brand that the doctor prescribed you. If we wanted to dispense you another brand, we would've asked you before hand. But since we didn't, we gave you the doctor's brand and that's it here.

Him: No I don't like Alphapharm. I want the original brand.

And this is when I butt in. 

Me: Ok sir. So what brand would you like? 

Him: I want the original brand.

Me: This is the original brand that the doctor has prescribed. Is there a specific brand that you prefer? 

Him: I want the original brand. 

Me: You have to tell me what brand you want. Coz there are a few 'original brands'. If you can't me what brand you want, then you have to stick to this brand that the doctor has prescribed.

Him: Look I don't like the way you are talking to me. This is medicine for my SON. It is very important for me to get the BEST brand. I have the right to the BEST brand.

Me: There is no BEST brand. So you don't even trust the doctor. You don't trust the brand that the doctor has prescribed for you. Ok. Fine I can change the brand for you. But next time, you let the doctor know. You speak to the doctor yourself if you don't want this brand. You tell the doctor you do not like the medications he prescribes for you. Otherwise, we will just dispense the brand that the doctor has prescribed for you.

Him: (to the other pharmacist) I don't like the way she speaks to me. 

I roll my eyes. 

Pharmacist: So you don't like this brand? I'll give you another brand then. 

Him: Yes please.

And you know what we changed it to? Cilamox 250mg/5ml ---- which is ANOTHER generic brand muhahahaaaa...

He was alright with it coz he doesn't even know what the 'original brand' is. Its funny how some people think they're so smart and smarter than the people that work with medications every day aka doctors and pharmacists.

If you're so smart, why don't you go to med school and become a doctor? Then you can prescribe any brand you want for your little precious son. It's just an antibiotic. You make it sound like its a matter of life and death and that your son will die if he gets the Alphapharm brand. Seriously........