Monday, 25 March 2013

Patient rants about their pharmacist

I just came across this post: http://www.mdjunction.com/forums/fibromyalgia-discussions/general-support/666196-rant-about-pharmacy-and-vicoden-refill

Its an old post written by a disgruntled patient who is not happy with their pharmacist.

Long story cut short. Patient got a refill for their pain killers which they've been using for a very long time. Pharmacist decides to intervene and counsel patient on long term narcotic use and to seek proper chronic pain management. Patient rants because they've been taking it for a long time, and never had this problem with the pharmacy before.... I quote as written:

"WTF? I then spent 10 minutes being lectured on Narcotic use and that how Vicoden is going to banned and that I should learn different ways to help my pain. WTF? Are they my dr now?? I mean my dr has no problem with it so why should the pharmacy? All of this was said in front of others waiting for their script. Now I have been getting the same amount for 3 1/2 years, I'm know exactly how many I'm allowed to take and don't need a lecture about how I used to many.

Sorry for the rant guys but I think this is the begining of the B.S. we are going to have to contend with now!! I have never had a problem with my scripts and now this. So don't be suprised if you too run into this the next time you get your script." 

Scroll down and you'll see other randoms commenting on this rant and giving words of support like: 

"They were WAY out of line. A pharmacy is basically a retail store. Until a pharmacist is also an MD they have no say so in how we take our medication. You should report them to whatever commission monitors pharmacies. Not cool." 

"That is totally out of line!! I would change pharmacies, I know it's a pain but still, they had no right to do that to you.. I would report them too that was so unprofessional it's crazy!!"


Ummm excuse me, but contrary to some of the beliefs out there, we are pharmacists not some supermarket check out chic telling you how to take your medications. They obviously haven't heard of opioid dependence and tolerance. In normal lay terms, that's addiction. Yes it is addictive and you'll depend on it. That pharmacist was actually doing you a favour and counselling you on the proper use. It doesn't matter that your doctor has prescribed that for you. Don't believe everything your doctor tells you. For starters, your normal GP, does not necessarily have the qualifications to deal with chronic pain management. If you had this pain for a long time, and its not going away, well then you should be finding the cause. And probably referring you to see a pain specialist would be a good idea too. Because you know, sooner or later, you'll depend on this and you'll just take more and more due to developing a tolerance. So yes you do need a lecture on how to use it. 

A pharmacy is NOT basically a retail store. A pharmacist has a university degree and qualification and training to give you medical advice. Did you know we can always REFUSE to dispense a legit prescription if we don't think that's appropriate for you? Did you also know that we can call your doctor and suggest them an ALTERNATIVE medicine if we think there's a more suitable one? Did you know we can detect DRUG INTERACTIONS that your doctor might of not picked up and get him to write you another one? We LIASE with your doctor and we can also speak to your doctor about our concerns. So before you start a rant, it was NOT out of line, that was normal practice, something that ALL pharmacies should do in terms of providing the correct counselling. You should appreciate that you are getting information and extra service from the money you've spent. Don't be a smart-ass and think you know everything just coz you've been taking it for a long time. Do you know how it works? Do you know what side effects it causes? Do you know what other medications it can interact with? Do you know the half life of the drug? And to call that unprofessional - ppffttttt.... pharmacists who DON'T provide counselling is what you call unprofessional. I feel sorry for that pharmacist, shouldn't have wasted their time on you. SMART-ASS


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