Got this guy coming in asking for Cold & Flu tablets. He tells me his symptoms so I recommend Codral Cold & Flu (Pseudoephedrine) as he said he wanted something strong. I ask him for a driver's licence or photo ID so I can record it on our system.
He yells at me and said he doesn't have one and that he lost his licence 10 years ago. Btw, his a full grown man, as if he doesn't drive! His phone rings, he picks up the phone and chats to his mate. Hello, I'm right here talking to you and I'm not gonna stand there waiting for you to finish ur whole convo ... so I do other stuff. He gives me his credit card (whilst still on the phone that is so rude) and I said: "I need some sort of photo ID pls to record it." He goes through his wallet and shows me his debit card as well as a business card. And you know what his business card was "Smash Repairs". Seriously, do you think I'm gonna believe you lost ur driver's licence 10 years ago and you work in a Smash Repairs store, dealing with cars and that you don't drive at all. BS... if you wanna be difficult, fine i'll be difficult too.
He's still on the phone btw, and says he doesn't have a effin photo id and he needs it and asked me why he needs a photo id, other chemists never asked him. I said, "You wanted a strong one. These products contain pseudoephedrine which requires us to see a photo id and record it. If you can't produce one, then I would have to sell you something less strong like those over-the-counter." Me points to the Codral PE range.
And what does he say........ "EF YOU BITCH." and walks out, still on the phone.....
LOL.
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